Field notes
Notes from dashboard and usage work
Practical writing on metric first screens, peak charts, extract preparation, and briefing length.
11 May 2026
Which subscriber metrics belong on the first screen
A practical order for churn risk, plan mix, and regional density when commercial and care teams share one opening view.
2 June 2026
Reading network peaks without drowning in charts
How to keep peak-hour traffic views readable when ops needs both the spike and the story behind it.
27 June 2026
Preparing anonymised extracts for a dashboard commission
What to strip, what to keep, and how to name fields so an external visualisation team can work without touching live systems.
18 July 2026
When a leadership briefing needs fewer slides
Cutting a subscriber and usage pack down to a narrative that directors can carry into a board conversation.
4 August 2026
Chart conventions that keep monthly packs consistent
A short convention sheet your analysts can follow so subscriber and usage packs look related month after month.